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Fire & Water - Cleanup & Restoration

3 Questions You May Have About the SERVPRO 24 Hour Response

7/20/2022 (Permalink)

Air movers placed in a hallway of a building 24/7 Emergency Services

SERVPRO 24 Hour Response

One of the most important SERVPRO features is the 24-hour response to any case. No matter the situation in your Marlow, TN, business, a response team is always open for you. Still, you may have questions about this approach, from the specific procedures to its importance in damage repair. Learn more about it from the following responses. 

1. What is the SERVPRO Response?
Commercial disasters can happen at any time, regardless of preparation. This reason is why SERVPRO is available on a 24/7 basis. Once you call, they can contact you back within the first hour. Due to the company's various locations throughout the country, you can expect a commercial restoration team within four hours from the call. Once the situation is assessed, you might receive a verbal briefing up to eight hours from your report. 

2. Why Is the Fast Response Important?
Commercial damage can affect your property at a fast rate. The 24-hour period alone can severely alter your building and your equipment. For example, an excess of water can spread throughout the area and be absorbed by the floors and walls within minutes. Furniture can bleed its finish while vulnerable paper items can warp and swell immediately. Within a single day, the drywall and furniture might expand and crack, while anything made of metal could start to tarnish. You might smell odors around this time. 

3. What Are the Consequences of Delayed Response? 
A late response that goes beyond a day can worsen the situation. Metal surfaces might start to corrode, while wooden items and surfaces can swell and warp. The extended time and humidity might also encourage the growth and spread of mold and mildew. After a week, the building can become dangerous for occupants and the expenses for repairs and replacements might significantly increase. 
While a 24-hour period may be a relatively brief amount of time, it is long enough for commercial damage to escalate. SERVPRO is always available 24/7 to promptly investigate and treat damage at any point. 

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