Recent Posts

Keep Your Holidays Fire Free

12/2/2024 (Permalink)

The holiday season is a time for joy, family, and festivities. However, it’s also important to prioritize safety. House fires are a common occurrence during this time, often caused by careless actions or faulty equipment. Here are a few tips to keep your home safe and your holidays happy:

  • Christmas Tree Safety:

    • Choose a fresh, fire-resistant tree.
    • Keep the tree well-watered.
    • Place the tree away from heat sources like fireplaces and radiators.
    • Turn off Christmas lights before going to bed or leaving the house.
  • Lighting Safety:

    • Use only UL-listed lights.
    • Check lights for frayed wires or broken bulbs before using them.
    • Never overload outlets.
    • Avoid using candles unattended.
  • Cooking Safety:

    • Never leave cooking unattended.
    • Keep children and pets away from cooking areas.
    • Keep pot handles turned inward to avoid accidental spills.
    • Clean up spills immediately.

By following these simple tips, you can enjoy a safe and happy holiday season.

How You Can Help Until the Professionals Get There

12/2/2024 (Permalink)

Flooding can cause significant damage to your home. While professional restoration services are the best solution for long-term recovery, there are immediate steps you can take to minimize damage until help arrives.

Here are some tips:

  1. Safety First:

    • Prioritize your safety and the safety of your family. Evacuate if instructed by local authorities.
    • Avoid walking through floodwaters, as they may contain contaminants.
  2. Document the Damage:

    • Take photos and videos of the damage to your home and belongings. This documentation can be helpful for insurance claims.
  3. Turn Off Utilities:

    • If it’s safe to do so, turn off the electricity, gas, and water at the main switches to prevent further damage and hazards.
  4. Remove Water and Moisture:

    • If the water level is low, use pumps or buckets to remove water from your home.
    • Open windows and doors to allow air to circulate and help dry out the affected areas.
  5. Prevent Mold Growth:

    • Remove water-damaged materials like drywall, carpeting, and insulation.
    • Use fans and dehumidifiers to reduce humidity levels.
    • Clean and disinfect affected areas to prevent mold growth.

Remember: It's important to contact a professional restoration company as soon as possible to assess the damage and initiate the restoration process. They have the expertise and equipment to properly dry out your home and prevent further damage.

    

SERVPRO Team Cuthbertson: Proud Sponsors of the Tennessee Volunteers

12/2/2024 (Permalink)

We're excited to announce that SERVPRO Team Cuthbertson is proud to be an official sponsor of the Tennessee Volunteers for the 2024-2025 season!

As a local business dedicated to restoring damage and rebuilding lives, we’re thrilled to support the Tennessee Volunteers and their passionate fanbase. We believe in the power of teamwork, resilience, and community, values that align perfectly with our own.

We’re committed to helping our community, and this sponsorship is just one way we're doing that. By supporting the Tennessee Volunteers, we're not only cheering on our favorite team, but we’re also investing in the future of our state.

About SERVPRO Team Cuthbertson: SERVPRO Team Cuthbertson is a locally owned and operated business specializing in disaster restoration and cleanup services. We're here to help you with water damage, fire damage, mold remediation, and more.

Contact us today to learn more about our services or to schedule an appointment.

Preventing Heating Fires

2/8/2024 (Permalink)

Photo of a fireplace burning with a cozy blanket and two presumably steaming mugs on the table in the forground of the photo Heat your home safely this season as the cold outdoor temperatures persist.

While modern heating systems are designed to be more efficient and have built-in safety features that minimize the risk of fires, it is crucial to note that heating fires can still occur due to various factors.

Is your property at risk? Let us help you get prepared with our checklist of preventative measures. But remember, if your property does undergo damage, we are open 24/7, 365 days a year to help you through it and to make it "Like it never even happened."

Overall, there has been a decline in heating fires over the years, however, they still pose a significant risk to homes and individuals. By remaining vigilant, staying informed about safety measures, and taking proactive steps to maintain heating systems, we can continue to reduce the occurrence of these devastating incidents.

Checklist for preventing heating fires

  • Heat source proximity - Keep anything that can burn at least three feet from all heat sources including fireplaces, wood stoves, radiators, portable heaters, or candles.
  • Electrical issues - Always plug space heaters directly into an outlet, and make sure its cord isn’t damaged or frayed.
  • Improper usage - Never use an oven to heat your home.
  • Maintenance - Maintain heating equipment and chimneys by having them cleaned and inspected each year by a professional.
  • More information - Visit the U.S. Fire Administration Home Fires page to learn about how to prepare for and prevent home fires including tips for individuals with disabilities and older adults.

source: Ready.gov

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SERVPRO Team Cuthbertson in the 2023 Oak Ridge Christmas Parade

12/19/2023 (Permalink)

Servpro vehicle decorated with lights and antlers with empoyees waiving in the back of the truck SERVPRO employees waive to the spectators at the 2023 Oak Ridge Christmas Parade.

Our community is where our heart is and that’s why we like to invest our time and efforts in events like the Oak Ridge Christmas Parade. Each year, individuals, families, and businesses come together to celebrate the Christmas holiday with festive floats and decorated trucks and trailers. The streets are lined with spectators, including children who cheer, sing, and wave as the parade of brightly lit and decorated floats pass by. Holiday music can be heard all around, and Christmas Cheer is evident in the faces of all throughout the parade.

This year’s event, sponsored by the Oak Ridge Chamber of Commerce, was attended by hundreds of spectators and, according to Norm Nelson of the Oak Ridge Chamber, the 2023 parade boasted one of it’s largest float registrations in recent years.

Several news outlets were in attendance with live coverage of the event being broadcasted and recorded. One of these recordings can be viewed on the following Youtube link: https://www.youtube.com/watch?v=KWJxIHfUwoo

It is an honor to participate in family events like this one, and it is a testament to our community that it is such a huge success every year. The hard work and dedication of the people like Christine Michaels, Norm Nelson, and BreAnna Robinson of the Oak Ridge Chamber of Commerce are the driving force behind these great celebrations, which enrich and inspire this community that we are humbled and grateful to be a part of.

Fire Prevention for Homes and Businesses

12/7/2023 (Permalink)

A house with fire damage The effects of a fire can be devistating.

If you didn't know, it's National Fire Prevention Week. As much as we here at SERVPRO are here to help clean up after fires, our priority is always to help prevent them in the first place. So, we want to share some tips with you that will help keep you and your loved ones safe.

Fire is one of the most devastating disasters that can strike a home or business. It can cause extensive damage to property and possessions, and can even lead to loss of life. That's why it's important to take steps to prevent fires from happening in the first place.

Here are some fire prevention tips for homes and businesses:

Home fire prevention tips:

? Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas. Test your smoke alarms every month and change the batteries every year.

? Create and practice a fire escape plan with your family.

? Keep flammable materials away from heat sources.

? Be careful when cooking and using candles.

? Never smoke in bed.

? Have your electrical wiring and appliances inspected regularly by a qualified electrician.

Business fire prevention tips:

? Install smoke alarms and carbon monoxide detectors throughout your business. Test your alarms every month and change the batteries every year.

? Create and practice a fire escape plan with your employees.

? Keep flammable materials away from heat sources and electrical equipment.

? Be careful when using appliances and equipment.

? Have your electrical wiring and appliances inspected regularly by a qualified electrician.

How SERVPRO can help after a fire

If a fire does happen, it's important to call a qualified fire restoration company as soon as possible. SERVPRO is a leading provider of fire restoration services. We have over 2,000 franchises across the United States and Canada, so we're always nearby to help when disaster strikes.

Our team of highly trained and experienced professionals is equipped to handle all aspects of fire restoration, including:

? Emergency water removal

? Structural drying

? Smoke and odor removal

? Content cleaning and restoration

? Construction services We work with your insurance company to make the claims process as easy and stress-free as possible. We also offer 24/7 emergency service, so you can always count on us to be there for you when you need us most.

If you have experienced a fire, contact SERVPRO today. We're here to help you get your home or business back to normal as quickly as possible.

Additional fire prevention tips:

? Educate your family and employees about fire safety. Make sure everyone knows what to do in case of a fire.

? Have a fire extinguisher on every level of your home or business and know how to use it.

? Keep your fire extinguishers in good working order by inspecting them regularly and having them serviced by a professional.

? Consider installing a fire sprinkler system. Fire sprinkler systems can help to extinguish fires quickly and prevent them from spreading.

By following these fire prevention tips, you can help to protect your home or business from the devastating effects of fire.

Ensuring Turkey Fryer Safety for a Happy Thanksgiving

12/7/2023 (Permalink)

Turkey going into a deep fryer Be sure to follow our tips to aid in fire prevention when using a turkey fryer.

Thanksgiving is a time for family, friends, and of course, a delicious turkey feast. While many families enjoy the tradition of deep-frying their turkeys, it is important to be aware of the potential safety hazards involved. SERVPRO, a leading provider of fire damage restoration services, is committed to helping families have a safe and enjoyable Thanksgiving by providing turkey fryer safety tips.

Turkey Fryer Safety Tips

  1. Choose the Right Fryer: Always use a turkey fryer specifically designed for outdoor use. Never use an indoor turkey fryer, as they pose a high risk of fire.
  2. Use a Safe Location: Place your turkey fryer at least 10 feet away from any structures or combustible materials. Never operate a turkey fryer in a garage, shed, or any enclosed area.
  3. Keep Away from Flammables: Keep any flammable materials, such as propane tanks, gasoline, or lighter fluid, away from your turkey fryer.
  4. Fill with Proper Oil: Use only the recommended type of oil for your turkey fryer. Never overfill the fryer, as this can increase the risk of overflowing.
  5. Thaw the Turkey Completely: A partially frozen turkey can cause the oil to splatter and ignite. Always thaw your turkey completely before frying.
  6. Lower the Turkey Slowly: Slowly lower the turkey into the hot oil to avoid splattering.
  7. Never Leave the Fryer Unattended: Never leave a turkey fryer unattended while it is in operation. Always have a fire extinguisher nearby in case of an emergency.
  8. Dispose of Oil Properly: Once the turkey is cooked, allow the oil to cool completely before disposing of it. Never pour hot oil down the drain.

SERVPRO's Commitment to Safety

SERVPRO is committed to helping families have a safe and enjoyable Thanksgiving by providing turkey fryer safety tips and fire damage restoration services in case of an emergency. With over 50 years of experience, SERVPRO has the expertise and resources to help you recover from a fire quickly and efficiently.

Enjoy a Safe and Happy Thanksgiving

By following these turkey fryer safety tips, you can help prevent fires and ensure a safe and happy Thanksgiving for you and your family. SERVPRO wishes you a safe and enjoyable Thanksgiving!

Don’t let a frozen pipe burst your cozy bubble

12/21/2022 (Permalink)

Cold weather is on the way. Are your pipes at risk of freezing?  Let SERVPRO help you get prepared with our checklist of preventative measures. 



  • Insulate pipes located in the attic and crawl space using pipe insulation, even if the climate where you live does not often have hard freeze conditions. You can also wrap pipes in heat tape or heat cables with thermostat control. The best pipe insulation for your situation will depend on your home.
  • Drain water from the swimming pool and water sprinkler supply lines following manufacturer's or installer's directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful and is dangerous to humans, pets, wildlife, and landscaping.
  • Disconnect garden hoses from outdoor faucets. Even frost-proof outdoor faucets can burst if a hose is connected.
  • Keep garage doors closed, especially if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing, especially if your sinks are on an exterior wall. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)
  • Let the cold water drip from the faucet served by exposed pipes. When the weather is very cold outside, running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • Leave the heat on in your home.  If you will be going away during cold weather, set the thermostat to a temperature no lower than 55° F.

If your pipes do undergo damage this winter, we are open 24/7, 365 days a year!  Even though pipes bursting can be extremely inconvenient and devastating, SERVPRO of West Knoxville will be there to help you through it and to make it "Like it never even happened."

Why You Should Call a Water Cleanup Expert After a Loss

12/5/2022 (Permalink)

Carpet floor of a bedroom wet Water damage can occur anywhere in your home.

Should I Call a Water Cleanup Company After a Loss?

Have you ever wondered what to do after a water loss? Have you heard that it's better to hire a professional to handle the cleanup than do it yourself? You're not alone. The truth is, most people don't know what they should do when faced with water damage or flooding in their home. And while some may think that hiring a company to clean up after an accident or natural disaster isn't worth the money, there are actually several reasons why hiring professionals is always the right choice.

What is Water Damage?

Water damage is a broad term that encompasses many different types of water-related problems. Water damage can be caused by a number of different things, including plumbing leaks, flooding, and burst pipes. In addition to these common causes of water damage, there are other situations in which water damage may occur due to severe weather conditions such as hurricanes or tornadoes.

Water damage can occur anywhere in your home. Whether it comes from a burst pipe or a burst water heater, the issue will likely spread quickly and cause more damage than you'd expect. Water can ruin everything in its path, including flooring, drywall, and furniture; any of these items could be irreparably damaged if not dried out promptly after the initial incident occurs. If left too long without proper cleaning efforts, mold growth may also become an issue—and that's when things really start to get expensive!

Can I Handle Water Cleanup Myself?

When you're in the middle of a water loss and trying to figure out what steps to take next, it can be tempting to try and handle cleanup yourself. Water cleanup is a serious business, however, and requires special expertise that most people don't have.

Water cleanup experts usually have years of experience with this kind of work; they're able to deal with all sorts of situations, from floods caused by broken pipes or burst water heaters, to mudslides after heavy rainstorms or even sewage backup into homes after a sewer main break. They understand how dangerous mold can be—and they know how to prevent mold growth while they work on cleaning up your property. Most importantly: They use state-of-the-art equipment designed specifically for this purpose!

They know what works best in each scenario, which means they can restore your home more quickly than if you were to do it yourself. As an added bonus, this will also help prevent further damage from occurring (say goodbye to mold!). The cost of hiring a professional is often much less than trying to do it yourself and failing. If you have a homeowners insurance, your insurance company will usually pay for the cost of mitigation and repairs.

What Does Professional Water Cleanup involve?

Once you call SERVPRO of Oak Ridge, one of our trained technicians will be on-site to begin the water cleanup process. We will remove all standing water and then begin drying, dehumidifying and restoring all affected areas. In order to ensure that your home is restored to its preloss condition, we follow national standards for water damage restoration which include:

  • Removing wet carpeting, pad and tack strips
  • Drywall repair (if needed)
  • Structural repairs (if needed)
  • Contents repairs (if needed)

We hope this article has helped you understand the need for water cleanup services and what they involve. If you have experienced water damage in your Clinton, TN home or business, call our SERVPRO of Oak Ridge team now to get help with the cleanup process.

How Can You Protect Your Home from Water Damage

11/1/2022 (Permalink)

Water dripping from the ceiling into a blue bucket, a woman wearing plastic gloves, and a man watching the water falling from Water damage to ceiling in an Oak Ridge, TN home.

Prevent Water Damage Issues In Your Home

Water damage is one of the most destructive elements a home can face. From flooding to leaks, water damage can be devastating and expensive to repair. That's why it's so important to know how you can protect your home from water damage. In this article, we'll go over some simple steps that you can take in order to prevent water issues in your house. We'll also discuss what exactly causes water damage so that you know how best to prevent it from happening again in the future.

Watch out for signs of leaks in your plumbing

When you're looking for signs of water damage in your home, start with the plumbing. If you see discoloration or wet spots on the walls or ceilings, it's possible that a pipe has burst. There are other signs that may indicate a leak: water stains or greasy residue from standing water could mean you have a leaking dishwasher or washing machine.

If you suspect that leaks have occurred in your home, contact us right away so we can help you take action before the damage gets worse!

Do not ignore dripping sounds or leaking water in appliances.

Another way to protect your home from water damage is to pay attention to dripping sounds or leaking water in appliances. You may think that these are minor problems, but they can turn into significant issues if left unchecked for too long. For example, a small leaky faucet can lead to major structural issues if not addressed quickly and properly.

Look for water damage under sinks.

You should look for signs that the cabinets are wet and check to see if there's any mold on the wall where the cabinet meets it. If so, you'll need to have a plumber come out and fix the leak. If you see an obstruction in your drainpipe or water stains around it, then call a plumber right away!

Check the walls and baseboards.

Once you've inspected the ceiling and floor, it's time to examine the walls. Check for water stains on walls, especially near windows and doors. If a leak has occurred in any of these areas, there will likely be some damage to the surrounding drywall or baseboards that could be hiding behind them.

Look for water stains on ceilings.

Water stains on ceilings are a sure sign of a leak somewhere in your home. They can be caused by roof leaks, plumbing leaks or even foundation issues, so it's important to check for all three types of leaks if you notice any water damage on your ceiling.

If you've noticed water stains on your ceiling, first make sure that there aren't any obvious sources of water located above the area where the stain appears. If there isn't anything obviously leaking above where the stain is located (like an air conditioning unit), then you might have a problem with one of the following:

  • Your roof has developed some damage and needs repair work done to fix it
  • There are cracks or holes in pipes inside walls that lead to outside drainpipes which might be letting rain seep into them

Inspect your home after heavy rains or snowstorms.

After a heavy rain, it is important to check the gutters and downspouts for debris that might be blocking water flow. Look at exterior walls and windows for any signs of water damage or leaks, especially along flashing around doors and windows. Check roof for leaking shingles or tiles, which can cause water damage inside the house if left unattended. If you have a sump pump installed in your basement, make sure it is functioning properly to prevent flooding by taking note of any excess water buildup around it after heavy rains.

With proper maintenance and attention to the signs of water damage in your Oak Ridge, TN home, you can protect yourself from the destructive forces of water. It is always better to be safe than sorry when it comes to protecting your home from water damage. If your home or business suffers from water damage, our SERVPRO of Oak Ridge team is here to help!